TRAINING SERVICES

TRAINING SERVICES

The mark of higher education isn't the knowledge you accumulate in your head. It's the skills you gain about how to learn.- Adam Grant

GLH training Service specialises in the provision of customised education, training and development consulting products and services of unprecedented value that sets new standards of brilliance in our client’s respective trades, which are tailored to provide solutions to help increase the productivity, performance and profitability for their organizations.

We provide these products and services to Corporate,  Government and the public in general. We do this by designing and implementing successful, effective tailor-made programmes that support the growth of our clients and their institutes, especially those that are rurally based, youth-focused and female-owned. We provide much needed products and services in an effective and professional manner.

We believe in customizing and developing specific solutions through a collaborative process designed to identify a client’s needs, requirements and objectives. This unique approach combined with a strong faculty of experts, competent trainers, and multilingual facilitators puts our company in a position to spur the progress of establishment.

Our business focuses on these key areas:

  • Training  and Development
  • Consulting
  • Research and Assessment

Through years of experience working in different industries, we truly understand current training needs in both public (Government) and private entities. Companies and institutes no longer need theory based training but practical training with applicable knowledge. It is with this in mind that we incorporate to improve the current trend in the education, training and development sector.

GHL Training Service is a catalyst for attaching the missing linkage between the knowledge learned, and the practical work applications, with the ultimate goal of providing a long-term solution to our clients. GHL Training Service listens to understand its client’s issues and business objectives. We work together with our clients to equip their people with necessary skills, providing them with the right tools to achieve important skills to have the competitive edge and meet their objectives.

We believe that training does not stop at preaching in front of a whiteboard. We stress on hands-on application and real live experiences. Each consultant and facilitator is matched to the requirement of the client. They are specialist in their own field who have substantial experience and are able to share gems. We bring to our clients services and products tailor made for their organisations to ensure that their objectives are met, empowering their staff with global knowledge and current practices.

We are a need based and Solution-Driven institute with tailor-made products and services dedicated to the essence of education, training and development. Give us a call today! Our specialized team of consultants will come to you, listen to your needs and come up with the best human development, education and training programs, coaching and consultancy for you.

PROGRAMMES OFFERED:


STUDENT LEADERSHIP AND DEVELOPMENT TRAINING

Module Theoretical
  • Orientation/Induction
  • Basics of student governance and leadership Teambuilding
  • Portfolio
  • Soft Skills
  • Motivational
  • Experiential
  • Diversity
  • Conflict Resolution
  • Policy and Constitutional development

TRAINING DIRECTORY MANAGEMENT AND BUSINESS STRATEGY FOR LEADERS

  • Strategic execution
  • Change management
  • Success planning and development talent as business entrepreneurs and leaders
  • Effective project management
  • Leadership for high performance
  • Business strategy workshop for senior management
  • Transformational leadership during challenging times
  • leadership skills for effective managers

EXPERIENTIAL TEAM BUILDING Motivate

  • Management retreats
  • Team building course
  • Strategic war game -leading change
  • Conflict management

SALES, MARKETING AND PROBLEM-SOLVING

  • Consultative selling
  • Selling communication
  • Relationship selling and attitude
  • Handling difficult customers
  • Creative marketing strategies
  • Problem solving  and decision making
  • Customer relationship management
  • Handling complaints and services recovery
  • Power negotiation, creative thinking and problem solving
  • Branding and product management
  • Fundamentals of marketing and marketing strategy
  • Senior management and managers

COMMUNICATION AND WRITING

  • Effective business writing and communication programs  for busy  managers based on  your  specific needs
  • Advanced business writing  and presentation skills
  • Better grammar for letter-writing and communication

FINANCE

  • Debt recovery
  • Financial analysis and financial modelling
  • Legal document and contract law
  • Finance for nonfinancial manager
  • Corporate planning and corporate financial skills

HUMAN RESOURCES CONSULTATION

We offer consultation to employer’s obligations under the Basic Conditions of Employment  Act 75 of 1997 (BCEA)  and the Labour  Relations Act 66 of 1995 (LRA) as amended, etc. We can further assist you in conducting and determining possible recommendations on what your immediate actions to be taken and your future compliance and obligations in accordance with the relevant laws.

EFFECTIVE HUMAN RESOURCES MANAGEMENT

  • Recruiting, training, developing and retaining talents
  • Performance appraisal and key performance indicators
  • Developing graduates as business leaders and entrepreneurs
  • Effective coaching, counselling and mentoring for success
  • Identifying operational training needs   analysis
  • How to carry out disciplinary action, domestic inquiry and handling misconduct
  • Designing, appraising and managing employee performance excellence
  • Preventing and eradicating  sexual harassment in workplace
  • Measuring return on investment in training
  • The many roles of an effective HR assistant
  • Law on termination of  employment
  • Advanced payroll  administration
  • HRM for non HR  managers • Labour  auditing

LANGUAGE AND WRITING

Effective Business Writing and Communication programs for Busy Managers and Executives based on your specific needs.
  • English for front liners
  • Technical report writing
  • Improving grammar and spoken English
  • Effective business writing for workplace
  • English for presentation/ speak with confidence
  • Business plan and proposal writing workshop

COMMUNICATION

  • Hypnotic writing  for sales and advertising
  • Creative media and PR writing
  • Telephone courtesy and telemarketing
  • Corporate grooming, etiquette and fine dining

MOTIVATION AND TEAMBUILDING

  • Positive mental attitude at workplace
  • Increasing productivity and efficiency through time management
  • Better teamwork and communication at work

EXECUTIVES AND ADMINISTRATORS SUPERVISORY SKILLS

  • Supervisory development skills
  • Time management
  • How to be an effective supervisor

SUPERVISORS AND CLERICAL

  • Skills for office managers, administrative staff
  • Clerical development program
  • Excellent office management
  • Success skills for secretaries and admin personnel
  • Handling multitask for personal assistants
  • Effective record keeping and filing systems

CUSTOMER SERVICES

  • The x–factor in delighting customers
  • Amazing customers excellence
  • 10 highly effective service principles
  • The art of listening and telephone skills
  • Telephone etiquette and telemarketing

TRAIN THE TRAINERS AND TEAM BUILDING

  • Train for performance
  • Managerial leadership boot-camp
  • Mind-set and attitudinal change camp
  • The art and science of inspirational leadership

CONVERSATIONAL, WRITING AND COMMUNICATION SKILLS

  • Report writing and effective presentation skills
  • Highly effective communication skills for hoteliers
  • Effective presentation techniques

TRAIN THE TRAINERS AND TEAM BUILDING

  • Train for performance
  • Managerial leadership boot-camp
  • Mind-set and attitudinal change camp
  • The art and science of  inspirational leadership

CONVERSATIONAL, WRITING AND COMMUNICATION SKILLS

  • Report writing and effective presentation skills
  • Highly effective communication skills for hoteliers
  • Effective presentation techniques

SAFETY AND HEALTH

  • Basic first aid and CPR
  • Occupational safety program
  • Safety committee implementation
  • Hazard identification, risk assessment and risk control
  • Basic fire fighting program

  • 8616 Masakhane Rd, Matsulu 1203
  • 0646962748
  • training@glhafrica.co.za
REACH OUT TO US

We love to listen and we are eagerly waiting to talk to you regarding your project. Get in touch with us if you have any queries and we will get back to you as soon as possible.